Are You Ready for the Toughest Questions Every Financial Advisor Is Asked? — co-written with Rosemary Smyth

This article was co-written with my friend, Rosemary Smyth, an international coach to financial advisors. The article is also posted on her website. As your plane taxis down the runway, the person beside you strikes up a conversation. The what-do-you-do-for-a-living question will usually come up. When it does, you know that they will inevitably follow […]

What the mob can teach you about running a local business

I love mobster movies (and TV shows). The Godfather, Goodfellas, Boardwalk Empire… Mob movies give a glimpse into a world that many of us do not encounter. I think one of the things that we like about mob movies is that the backstory is often the same, and it’s something that resonates with us: Someone […]

Customer acquisition and retention for resorts, hotels, and bed & breakfasts

Image by Biplab Narendra via Flickr This past week’s blog quietness was because my wife and I went away for a few days to celebrate our 12th anniversary. Every year we rent a lake-side cabin at a small resort, just to get away from our busy lives and to hang out together. Hot tub, fireplace, […]

3 Twitter types (and why I’m joining the losers)

CONFESSION TIME I used to think that I should follow fewer people on Twitter than the number of people who follow me. When I had 100 followers, I felt that I could follow up to 100. When I had 1000 followers, I felt that I could follow up to 1000. The reason? I didn’t want […]

Countdown to the Olympics: How to be an Olympic-level entrepreneur #8

Image via Wikipedia In 8 days*, the 2010 Winter Olympic athletes will compete to be the best in the world. Entrepreneurs compete for a similar pinnacle of success every single day. This series of blogs will countdown to the Olympics with 31 ideas about what it takes to achieve gold in your business. To be […]