Are You Ready for the Toughest Questions Every Financial Advisor Is Asked? — co-written with Rosemary Smyth

This article was co-written with my friend, Rosemary Smyth, an international coach to financial advisors. The article is also posted on her website. As your plane taxis down the runway, the person beside you strikes up a conversation. The what-do-you-do-for-a-living question will usually come up. When it does, you know that they will inevitably follow […]

What the mob can teach you about running a local business

I love mobster movies (and TV shows). The Godfather, Goodfellas, Boardwalk Empire… Mob movies give a glimpse into a world that many of us do not encounter. I think one of the things that we like about mob movies is that the backstory is often the same, and it’s something that resonates with us: Someone […]

Customer acquisition and retention for resorts, hotels, and bed & breakfasts

Image by Biplab Narendra via Flickr This past week’s blog quietness was because my wife and I went away for a few days to celebrate our 12th anniversary. Every year we rent a lake-side cabin at a small resort, just to get away from our busy lives and to hang out together. Hot tub, fireplace, […]

If I had to start my business all over again

Image via Wikipedia What would you do if you had to start all over again? What if some disaster suddenly strikes and your small business crumbles down around you. What would you do? Have you thought about it? Here’s what I would do if someone suddenly hit the reset button on my business. You might […]