Look beyond your industry for best practices

My thinking about the sales process had me thinking about best practices and so I had a stack of borrowed books about best practices in my office. One of the books in my “best practices book pile” I read recently: Best Practices: Building Your Business with Customer-Focused Solutions, written in 1998 by R. Hiebeler, T. […]

Virtual business meets real business

I’m not really a computer game kind of guy. I spend all day writing at my computer, so when it comes time to relax, I like to do other things that don’t involve me staring at my monitor. Although I tend to avoid the entire online gaming industry as a result, I have been increasingly […]

Business Diamond Framework: 3i Methodology introduction

On its own, the Business Diamond Framework™ is a useful concept to simplify, understand, and communicate a complex business. (Click to review a brief introduction). However, it is incomplete without a specific methodology — the 3i Methodology™ — which applies the Framework to the business in three distinct stages that provide Insight, Innovation, and Implementation. […]