Do You WOW Your Customers? (Many Say They Do But Very Few Actually Do)

(Okay, ignore that silly picture of me. I’m apparently reflecting the same WOWed face of a statue of a famous Greek philosopher.) Instead, let’s talk about WOWing customers… Do you serve your customers? Do you WOW them? You might THINK you do but you probably don’t. Nope. Even YOU. Customer Service: The Misunderstood Deliverable Customer […]