Financial Fiction Review: ‘The First Billion’ by Christopher Reich

Love financial fiction? So do I. And I review them for you! In this post I’m reviewing… The First Billion by Christopher Reich Financial fiction with international adventure, plenty of IPO and stock market action, big dollars, and a corrupt Russian businessman. OVERVIEW: This story is about John “Jett” Gavallan, a former pilot who now […]

Do You WOW Your Customers? (Many Say They Do But Very Few Actually Do)

(Okay, ignore that silly picture of me. I’m apparently reflecting the same WOWed face of a statue of a famous Greek philosopher.) Instead, let’s talk about WOWing customers… Do you serve your customers? Do you WOW them? You might THINK you do but you probably don’t. Nope. Even YOU. Customer Service: The Misunderstood Deliverable Customer […]