Weekly Sales Funnel Challenge: Review your competitor’s sales funnel

The Weekly Sales Funnel Challenge is a week-long challenge for business owners to focus on a specific aspect of their sales funnel for one week. It’s a fun way to keep you focused on one of the most important parts of your business. A new Weekly Sales Funnel Challenge is published every Monday and a […]

Monthly Sales Funnel Check-up

When I was just starting out in sales management, I was completely blindsided by something that really hurt the financial health of my branch. My manager gave me a useful piece of advice that I have tried to adopt ever since, no matter what business I’ve been in. He said: “Know your business well enough […]

FAQ: I want to build a sales funnel. Where do I start?

Building a sales funnel is fun and easy. Yes, there’s some work involved but most entrepreneurs like working in their business (and working on your sales funnel isn’t as tedious as some of the other things you could be doing!). So the very first step depends on whether your business has sold something before or […]

A customer loyalty lesson learned from my friend’s emergency trip to the hospital

A friend of mine works at a Starbucks not too far from my house. I’ve known him for several years and he became a barista at Starbucks maybe a year or two ago. Well, earlier this week he was rushed to the hospital because his lung collapsed. He’s been at the hospital ever since, sometimes […]