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The unofficial guide to using Launch.it

When something new comes out and you want to tell your friends about it, how do you present it to them? Do you use the press release format to announce the newsworthy event? Do you use an informational article format to explain what it is? Probably not.

You likely use stories. You tell your friends an enthusiastic, honest, hype-free, factual story about the product or service.

Launch.it is a place for you to tell those stories. It’s a place for new things to launch.

In this guide, you will learn about…

(Disclaimer: I am not affiliated with Launch.it in any way nor am I compensated by them to write this. I’m just an enthusiastic user. Also, please note that Launch.it is in beta so this information is subject to change.)
 

LAUNCH.IT: WHERE NEW IS LAUNCHED

Launch.it is a community platform that aims to be a searchable database of everything new. It is not just another place to create the same old content… they are pioneering a new way of communicating brands to the world.

  • On the publishing/promotional side, Launch.it is a place to tell stories about new products and services and ideas: It’s not another press release distribution site; it’s not another article site. Launch.it wants to be a “spin-free zone” where brands tell honest, fact-based, no-hype stories about whatever is new.
  • On the audience/readership side, Launch.it is a place where readers can interact with the brand in multiple ways. It can include sharing on social sites, clicking to the site to make a purchase or learn more, participating in crowdfunding, contacting the brand, and more.

Unlike press releases and articles, Launch.it stories (they call them “launches”) are more social, more focused on action, and they can be updated as facts change. I might not be 100% correct here but it feels like their site is aiming to be more like an engaging magazine that tells interesting, factual stories about new ideas rather than a newspaper that reports only the cold, hard facts.

As a writer, I’m interested in finding stories to cover. As an entrepreneur, I’m interested in telling the stories of new brands I develop. So here is an unofficial, unauthorized guide to launching your brand’s new idea from Launch.it.


LAUNCH.IT

The Launch.it homepage is made up of a few different sections…

  • Across the the top is a menu of high-level categories that launches are filed under — Technology, Consumer Electronics, Fashion, Media, Medical and Pharma, Services, Food and Beverage, Health and Beauty. (There are other categories you can file your launch under but they don’t appear on this list).
  • Below that is a section of the top ten launches. I’m not sure how this is sorted (although I’m guessing it’s by number of visits or number of shares). To the right of these top-10 featured launches is a sidebar that includes a ticker/”odometer” of the number of launches, a featured launch, and a link to Launch.it’s Facebook page.
  • Below that second is a section that lists 60 other launches in a 5 x 12 grid.


INTRODUCTION TO LAUNCH.IT

From the Launch.it homepage (http://launch.it)…

Click the “Sign Up” link to sign up (you can create an account or sign in with LinkedIn, Twitter, or Facebook). I created my own account.

From then on, click the “Login” link to get to the login page…

Once signed in, you’ll be directed back to the homepage but you’ll have two new links at the top of your page. These are the two main areas you’ll use on Launch.it: The Discoverer Dashboard and the Launcher Dashboard.

Here’s the Discoverer Dasboard:

Although mine doesn’t look very interesting right now (hey, I’m still new to Launch.it), this page is your dashboard to follow industries, writers, and brands, and to save launches for later viewing. Right now I’m following just one industry (Finance) and the launches in that category appear in my news feed.

Keep reading below because I’ll share some ideas about what you can use this dashboard for!

The other dashboard is the Launcher Dashboard…

On this page, you can see at a glance a number of stats about your launches — how many launches, how many views, how many comments and followers, how many stars your launches have earned, plus there are links on the lower half of the page to your launches, to analytics, and more.

Next, I’m going to show you how to launch content on Launch.it. If you are already familiar with that, skip this section and check out some ideas to use Launch.it to find stories or ideas to use Launch.it to launch your own news.


HOW TO LAUNCH ON LAUNCH.IT

From the Launcher Dashboard, click the great big button in the middle that says “new”…

And the next page you’ll get to is the page to create your launch story…

On this page…

Choose your byline from the drop-down menu. (It might be you or it might be other writers you’ve created, for example if you have several on staff who are sharing the same account).

Choose your brand from the drop-down menu. You can select your own brand (if you’re writing stories for your brand) or you can add new brands (if you own several brands or are a marketing firm).

Write your headline. Although the title can be pretty long, I would suggest that you try to keep it short because only the first 34-37 words will be displayed if your launch becomes featured. Check out the example below to see what I mean. Notice how the title is cut off a little? It’s not the end of the world, of course, but I think it would be more powerful if someone could read your entire title. So 34-37 words is the rule of thumb.

Write your subheading. Your subheading isn’t a reiteration of your headline but should instead provide additional information or context. Also note: Your subheading only shows up when someone views the blurb on its own page (it doesn’t show up in the condensed view on the home page) so make sure that the information is helpful but not essential to understanding your launch.

Write the body of your launch. This is the main content. I’m not sure how much space you have but presumably you have enough to get the story across. I would suggest aiming for a minimum of 400 words and a maximum of 1500 words. Too little and you’ll end up not getting your point across; too much and you’ll lose your readers. For more information, Launch.it provides a brief but helpful guide.

Note: Another important thing to consider is the length of your first paragraph. If your launch becomes one of the top ten featured stories, they will post the first part of your first paragraph (about the first 40 words or so) so make sure you create good content in that first paragraph. Check out the first paragraph of the launch below as an example:

Select your industry. There are several to choose from. Pick one that makes the most sense.

Write your key message bullet points. These will appear in the sidebar of your story. I’m not sure how many you get to write. I wrote 3. I’ve seen 5. I think 3-5 is a good, digestible number for your readers.

Upload your lead image. Make your image 680×490. The image will appear in different sizes but always in that ratio. In some places, the image will be only about 27% of of the larger size (approximately 186 x 132) so make sure that your image is recognizable at that size too.

Add advanced features. Definitely add advanced features if you have them! These include video, links for buying/fundraising/contacting you, more images, etc. The more you add, the more visually attractive and engaging your content becomes. When it comes to interaction, select as many as you can — Give them a place to click to visit your website and a way to contact you.

Once you have filled everything out, you can save, preview, and publish your launch story and it goes immediately to the home page of Launch.it. Later, you can always go back to review and edit your launch story from the Launch Dashboard.


HOW TO EDIT YOUR LAUNCH

Once you have a launch launched, you can edit it. I love this feature of Launch.it because (unlike press releases and some article publishing sites) information changes and you should be able to go back and update it. To edit your launch story, go to your Launcher Dashboard and at the top of the page, click the button labelled “Launches”…

(Note: There are other places on the page where you can click to view your launches but as of this writing, this is the only button that gets you to a place to edit your launches).

On this page, you’ll see the launches you have published, as well as links to edit, view, unpublish, and get analytics.


IDEAS TO USE THE DISCOVERER DASHBOARD

The Discoverer Dashboard is useful to filter the growing number of launches to keep track of what is important to you.

I love the idea of being able to follow industries, writers, and brands. I’m planning to use the Discoverer Dashboard in the following ways:

  • As a business, finance, and real estate writer, I’m going to follow related industries to pay attention to what’s going on in each space. The dashboard gives me the ability to filter by industry so I can quickly scan on a regular basis to find new ideas and trends.
  • As a writer, I’m always interested in connecting with other writers and learning how they are covering stories. This will give me a chance to meet experts in specific fields.
  • As a writer, I want to follow specific brands to see how they grow. They might be part of a story or trend I’m following or a competitor for one of the businesses I own, or the next big thing that I want to learn more about if I’m looking for a great idea for an article.


IDEAS TO LAUNCH ON LAUNCH.IT


The Launcher Dashboard is where you create content to engage with your audiences about your new idea, brand, product, service, or whatever. So here are some ideas you can launch with:

  • Launch your new brand
  • Launch each product or service
  • Launch new versions of products and services
  • Launch the latest version of your website
  • Launch your mobile app
  • Launch your new store
  • Launch your new Facebook page, Twitter profile, etc.
  • Launch a news story about you (Remember: This isn’t a press release but you can still create a story about what’s new at your business)
  • Launch your email newsletter
  • Launch sub-brands
  • Launch partnerships and joint ventures
  • Launch your blog
  • Launch individual blog posts (within reason, of course! I’m not suggesting that you spam Launch.it but there are times when an individual blog post is worth launching)
  • Launch a free report
  • Launch your ebook
  • Launch your print book
  • Launch your new location
  • Launch a story about that big project you landed
  • Launch when a new executive joins your team
  • Launch when you develop a new innovation
  • Launch a story that you hope to get some exposure about (we writers are watching!)
  • Launch your latest project for which you want investors/crowdfunders

So go Launch.it!


QUICK LINKS

Website: Launch.it
Twitter: @Launch_It
Facebook: LaunchItNews

How to find more leads for your real estate or financial business

Real estate leads, Financial leads

In this business, your success is entirely dependent on leads. The more leads you have, the better. So where do you find these leads?

HOW TO FIND LEADS

First, start with you.
List you all the different places in life where you interact with other people. These are called your “spheres of influence“. List as many spheres of influence that you have. (By the way, you probably have more than you realize).

Some common spheres of influence include:

  • Immediate family
  • Extended family (don’t ignore family who may not live nearby!)
  • Close friends
  • Friends
  • Acquaintances
  • Current co-workers
  • Previous co-workers (list all of your previous jobs)
  • Alumni (college and high school)
  • Church (past and present religious affiliations)
  • Charity connections
  • Other organizations (Toastmasters, etc.)
  • Online connections (Twitter followers, Facebook friends, people you frequently talk to in forums)
  • People you do business with (accountant, dry cleaner, mechanic, dentist, etc.)
  • Current clients
  • Past clients (past clients at your current job and past clients at your previous job… Just make sure that you are complying with any non-compete clauses if your are still in the same industry)

Second, list names
List all of the people by name in each sphere. Yes it will take a long time but the more time you spend being thorough right now, the more successful you will be later.

Third, gather contact information
Figure out how to get in touch with the people. If you know their number or email address or postal address, great! Collect it all into one place. I suggest a database of some kind.

Fourth, identify how you can help them
This step is optional but I think it helpful. Figure out how you can help them. If you’re a real estate professional and they are renters, you’ll likely be able to help them buy their first home. If you’re a financial advisor and they are near to retirement, you’ll likely be able to help them transition their portfolio into safer, income-producing investments while minimizing tax consequences.

If you really want to improve your odds, check out this blog post: 6 sales funnel tips for real estate professionals (it applies to financial professionals, too!)

Fifth, get in touch with them
Using whatever method you have identified (face-to-face, phone, email, or postal mail), get in touch with your contact and let them know what you do and make a recommendation about how you’d like to help them.

Chances are, one of the following things will happen:

  • They will become your client
  • They will hedge a little; they won’t commit, and they’ll tell you that they’ll think about it
  • They will tell you no
  • You won’t reach them or they won’t respond

If they become your client, that’s great. Congratulations! However, most people will fall into the second category and some people will fall into the third category. In those situations, thank them and let them know that if anything changes, you’d love to help them. Ask them for permission to stay in touch and collect any contact information you don’t have (so you can email or mail them something). Don’t delete the ones who never responded; just keep them on file and from time to time reach out to them.

GET EVEN MORE LEADS

Now that you have this list started, it’s time to generate even more leads. Here are three ways:

  • Add another sphere of influence. Join a group, join the gym, get involved in a new organization, volunteer for a charity, etc.
  • For each of your leads (yes, that big list you just created earlier in this blog post), do the same exercise and write down THEIR spheres of influence. Sure, you might not know their names but just get down the spheres of influence first. Then create a strategy to approach those people and make a request like: “Can you put up my business card on the bulletin board at your work?” or “can I put on a presentation about insurance in the lunch room at your office?” Make sure to keep the request easy for them to do. Remember: They won’t agree to anything that makes them uncomfortable!
  • You probably already have a website that is geared to people who are ready to become clients. (Most real estate and financial professionals have a site like this). Move up your sales funnel and create content that is geared toward lead generation instead of prospect conversion. For example, a real estate professional might want to create content that answers some earlier stage questions like “should I buy a home right now?”. You can do this on your own site, or start another site, or use internet marketing (like articles and press releases and social media) to help you drive traffic to your website.

3 steps for real estate professionals to dominate local search

It doesn’t make much sense for someone to type in the word “real estate professional” or “REALTOR” and find your website or blog in the search results. If they’re in Dustytown, Australia and you’re in Wausau, Wisconsin, there’s not much you can do to help them.

So you need a plan to focus your search engine optimization on only your most likely prospects. So where do you start?

STEP 1: FIGURE OUT WHAT YOUR TARGET MARKET IS LOOKING FOR

Well, you first need to start by figuring out who your most likely prospects are. Are they people moving into town from out of town? Are they people buying or selling within town? Do you have an even more focused niche than that? (Hopefully you do).

Each of these groups is looking for something different.

If your target market is military families who are moving to Wausau, Wisconsin from elsewhere to work on the ultra-secret military base then they are searching the web for very different terms than if your target market is soccer moms and dads who are looking to sell their first home and upgrade because they have baby #3 on the way.

Figure out what your target market is looking for and the types of words they are using to search online.

STEP 2: GET THE SEARCH TERMS

Head over to Google’s Keyword Tool and type in some of those words into Google’s keyword search. In the example below, you see I’ve done that with the fairly generic term “Homes for sale Wausau Wisconsin”…

By the way: The key here is to combine an action verb — “buy home”, “sell home”, “list home”, “find home” — with a location — in this case “Wausau Wisconsin”. Don’t forget to try mixing words like “buy house” instead of “buy home” and also try the short form of your state instead of the full name (or, drop the state altogether and see what the results are).

When you click the Search button you get the result of your search…

And just below that, you get a big list of ideas that are similar to the terms you’ve written…

This list is useful because it shows you related keywords that people are searching for that you might be able to use.

Find a few that you want to focus on — somewhere between 3 and 6 keywords. If you help people buy AND list homes then consider focusing on 3 buying-specific keywords and 3 listing-specific keywords.

STEP 3: USE THOSE SEARCH TERMS EVERYWHERE

You’ve found the terms that your clients are looking for. Now it’s time to use those search terms everywhere. Use them in the following places:

  • In your website domain name
  • In your website title and subtitle
  • In the title of your blog posts and web pages
  • In your article marketing (in the title of the article and in the text)
  • In your press releases
  • In the title of your ebooks
  • In the title of your print book
  • As the name of your ezine
  • In the title of your Storify locally-focused stories
  • In your Twitter description
  • … and anywhere else that you put online and offline

Mix and match them. Pepper them throughout your work. “Own” the words by making your brand synonymous with those words.

Is the ‘CSI effect’ hindering your success?

If you are a financial advisor or real estate professional, a condition very similar to “the CSI effect” could be hindering your success.

WHAT IS THE CSI EFFECT?

The CSI effect is a problem faced by the justice system when juries place too much faith in fingerprints and DNA evidence. It’s called “the CSI effect” to suggest that forensic shows like CSI (and others) are tainting real-life juries by making them believe that forensic evidence is easy to obtain, can be processed by a lab in hours, and decisive beyond a shadow-of-a-doubt.

Although the CSI effect is just a hypothesis, it does raise the issue that today’s media might be making everyone an expert.

WHAT DOES THE CSI EFFECT HAVE TO DO WITH YOU?

You might not be prosecuting criminals but you might be impacted by the CSI effect anyway… or, at least something similar. Our prospective clients have access to all kinds of information — from us and from others; on TV and the web. There is no shortage to the information that they can access.

Unfortunately, it has made “amateur experts” out of many clients, turning naive homebuyers into superstar DIY real estate agents and untrained investors into the next Jim Cramer.

Let me be clear about something before you read any further: Savvy clients are good. I’m not proposing that financial and real estate professionals would be better off with clients who couldn’t tell their left hand from their right hand. The root of the problem is NOT that they have access to lots of information to make better decisions. Rather, the root of the problem is that they have no filter to help them navigate the complicated world of real estate or investing.

They’ve been empowered and informed but not equipped.

The result is: Real estate professionals are finding lots of people going the list-it-themselves route or are assuming that they are expert househunters. And financial advisors are finding lots of people who leave voicemails on the advisors’ office overnight because of some great stocks they found while browsing online.

WHAT YOU CAN DO ABOUT IT

This is tricky. You don’t want to belittle them by telling them that what they know is wrong, nor do you really want to validate that their unsorted knowledge is a replacement for your expertise.

What clients really need is structure. They need decision-making systems. They need rules. They need ways to synthesize their information. They need frames. They need order. They need taxonomies. They need context. They need the bigger picture.

Right now, your clients are looking at splotches of paint on canvas; you need to help them step back and see the entire painting.

Here are some ways to work with your clients to counter the CSI effect:

  • When writing your blog, make sure you use categories (or some other sorting system) that make sense in the bigger picture.
  • In all of your marketing, make sure to highlight that the one piece of information you’re expressing is a single cog in a giant piece of machinery.
  • Prepare information, verbal and written responses, and proactive marketing to address the reality that some of your clients will tell you about something they saw on TV or the web that doesn’t mesh with what you do. (For example, a normally conservative investor tells a financial advisor about a speculative stock they just heard about from a friend on Facebook).
  • If you’re looking for a great idea for your next downloadable document, consider a “big picture” ebook that your users can use to sort out the huge, unsorted mass of information available to them on the web.

I believe the CSI effect is real… and it’s affecting more than just the justice system. I think many of my financial and real estate clients are facing a similar situation.

But I also think that this is an opportunity for you! Rather than joining the ranks of real estate and financial advisors who ONLY give out unsorted, unfiltered information, why not become the professional who helps prospective clients MAKE SENSE OF IT ALL.

Article marketing checklist

One of my favorite methods of marketing (for my business and for many of my clients’ businesses) is article marketing. Here’s a checklist to make them more effective for your business.

Articles give you backlinks, they help you to rank for keywords, and you appear more often in search results. I also like article marketing because good articles can effectively draw people into your sales funnel. Creating good articles requires good planning. It’s not as easy as sitting down to jam out words.

Here’s an article marketing checklist to help you create great articles over and over. Just make sure you’re covering all the points listed below for each article, and they’ll keep sending you quality traffic.

  • Research requirements and restrictions of the article site – Each article site has its own publishing parameters — requirements and restrictions that its article-providers must adhere to. For example, some sites will only allow a certain number of in-article links to your site. Other sites have minimum and maximum word counts. Take note of what the requirements and restrictions are. Don’t forget to also take note of the publishing timelines. Some sites will publish your articles right away, others will keep you waiting for weeks.
  • Describe the purpose of the article – At the top of the document where you’ll write the article, write down the purpose of your article. For example: “Generate more Leads” or “To generate lots of backlinks” or “To publish something I can later point for my portfolio”. Even though you’re writing it here, it won’t show up in your article. But it’s nice to have it in your face the whole time you’re writing.
  • Describe your audience – You may already know your audience (of course), but writing out a sentence or two about them is truly helpful here. More importantly, write something related to how they will come to this article. Where will they have found it? What will they typically be looking for when they read the article? What questions will they have? What doubts will they have? What hot buttons will they respond to?
  • Describe the role of the article in your sales funnel – Every piece of marketing you do plays into your sales funnel. Briefly describe what stage this article will be for, what step it is accomplishing in the stage, and what action you want your sales funnel contact to do as a result of the article.
  • Create an outline – Jot down the basic 2-5 points you want to cover. (Since most articles are about 400 to 650 words, you probably won’t be able to cover more than 5 points, and you probably shouldn’t try to cover fewer than 2 points). This is the skeleton of your article and you’ll build in it shortly. But first, you should put it aside and spend time on a few other things before you write…
  • List keywords to be embedded in article – List the keywords you want to use. If I have a specific group of keywords or number of keywords I want to use in each section of my article, I’ll put them right into my outline.
  • List keywords to accompany article – Some sites give you a place to list several keywords to accompany your article.
  • Create article meta-data – This is a catch-all term for things like tags, categories, topics, and any other fields the site might provide.
  • Write the author Bio (in text and html) – Write your bio. Keep it short (and be sure to adhere to the article publishing site parameters). Write both the text and html version of your bio.
  • Add sub-points – Earlier, you wrote out the skeleton of your article and then put it aside to do some other steps. Now, pick it up again and add sub-points to each point in your outline. These subpoints should cover the basic “movement” of the point from start to finish. Think of them as just a couple of words that summarize a paragraph.
  • Rearrange (if necessary) – In my experience, there is a very strong likelihood that you’ll need to rearrange some of your points or subpoints here. But skip this step if everything feels like it’s in the right place.
  • Write the article!!! – It’s FINALLY time to write your article! Write a paragraph around each sub-point. (That’s just a good rule of thumb, although you might find that you need to write a couple of paragraphs for one sub-point while one paragraph will suffice for a couple of sub-points).
  • Plus the articleTo “plus” something means to make it better. This is the fun part! Take a break then come back to the article and look for a place to really wow your audience. Add something special. Create new insight. Draw deeper conclusions. Move your audience to a frothy state.
  • Fact-check – Review your work to make sure that all of the ideas are your own or are appropriately attributed. If you state a fact, double-check it to make sure you’re correct.
  • Review for flow – Look over your article for the basic flow of ideas. Is it smooth? Does each idea move clearly into the next idea?
  • Review for the sales funnel, audience, and purpose – Earlier, you listed how this article functions in your sales funnel, who your audience is, and what the purpose of this article is. Now it’s time to re-read your article to make sure that you still cover these things.
  • Add introduction and conclusion – Now that you’ve created a great article that does exactly what it is supposed to do, you can add an introduction and conclusion. Make sure they are similar (for a sense of completeness), make sure the introduction draws your reader in, and make sure the conclusion offers a clear next-step for them to take.
  • Edit – Edit, edit, edit. Your content doesn’t have to be letter perfect every time (mine certainly isn’t) but the less control you have over editing it later, the more you should edit it now. Edit for grammar, spelling, and style.
  • Write an article synopsis (if necessary) – Finally, add an article synopsis if the article publishing site calls for it. (Some do, some don’t).

You’re looking at this list and thinking that it is a huge checklist!

It is. However, you’ll find that going through each of these steps when you write an article might slow down your article writing slightly, but you’ll produce very high-quality content that will add people to your sales funnel for a long time to come.

Why sales funnel strategy is going to be a big trend in 2011

In the past decade (plus a little bit), the internet has created a universe of opportunity for new and old businesses to become marketing machines. This has been good… but it has also been bad.

In pre-internet days, businesses would think up some marketing ideas, have them created by professionals, and rely on more traditional methodologies to get the word out: Flyers were mailed; coupons were handed out; advertisements were published. These efforts were expensive, time consuming, and usually required the skills of an outside expert (to design and/or to publish).

Now, anyone can start a business and any business owner can drive traffic to their site using a variety of web-based marketing activities (like blogging or article-writing) and techniques (like SEO). They can do it themselves quickly and affordably.

This is advantageous — because it blows the doors wide open for anyone to become an entrepreneur — it has also had some nasty repercussions:

PROBLEM 1: MAKING IT UP ON VOLUME
Do-it-yourself marketing has led to entrepreneurs trading quality for quantity and spamming search engines and inboxes and Twitter streams with volumes of content. Even businesses that market legitimately (that is, they don’t spam. Rather, they create quality content that adds value for the reader) need to achieve a certain quantity of marketing to get the job done.

PROBLEM 2: MARKETING THAT DOESN’T KEEP UP WITH THE EVOLUTION OF BUSINESS
On top of volume is another reality that people don’t realize: Businesses change and markets change but content posted online can outlive those changes. So if you create a series of articles and point those articles to a page on your site, then take that page down, those articles no longer provide the benefit they once offered. (I’m definitely guilty of this one!)

PROBLEM 3: NEW OPPORTUNITIES ARRIVING DAILY
There’s a third factor in this new reality of “DIY marketing”. New marketing techniques crop up almost daily. When I started writing (nearly two decades ago) the internet wasn’t on my radar. It wasn’t on very many people’s radar at all! Then, over the years, the web arrived and along came new ideas about how to market your business: Websites then ebooks then blogs then articles… Heck, just a few years ago, no one had heard of Twitter. Now it is THE darling of social media. It seems like a new way of marketing your business is arriving daily.

THE RESULT?
You can probably imagine what happens when you combine these three things together: A “requirement” of quantity + an ever-changing business environment + a constant flood of new marketing opportunities = An over-abundance of marketing is published and it is helpful for a brief season, but then it ceases to be helpful.

What is needed is sales funnel strategy to solve the problem: Businesses need to take one more step before they start flooding the web with marketing. (Or, if they have already started, they need to pause and revisit their strategy). In doing so, businesses will find that they will spend less on marketing but quickly achieve a more profitable result.

Sales funnel strategy will reduce the need for a volume of work and will actually make a lesser quantity of marketing content more effective. Sales funnel strategy will remain effective for longer than marketing that wasn’t applied to any sort of strategy, helping businesses stay competitive even though they are evolving. And, Sales funnel strategy will help businesses discern which marketing opportunities are right for them and which ones are unnecessary wastes of time.

TRENDING: SALES FUNNEL STRATEGY
Because of the economy being what it is (and what it was just a year or two ago), I think businesses are looking to cut back on expenses but increase the effectiveness of, well, everything they do. On top of that, I suspect that entrepreneurs are getting tired of having to race from one marketing technique to another just because everyone else is doing it. Entrepreneurs want to get back to basics and work on the parts of their business that can generate results.

So sales funnels and sales funnel strategy will increase in importance in the year(s) to come as businesses pull back from the frenetic pace that once was a DIY requirement.

Online reputation management: How to clean up or eliminate unfavorable search results

No matter how good your business is, you’re bound to get some bad press at some point. It’s a part of business but wouldn’t be so bad… if it didn’t appear on the first page of a Google search result! Somehow, bad news or reviews seem magnetized to the very top of search results, and they remain stuck there as an obstacle to a fast-flowing sales funnel!

I’ve worked with several businesses and individuals who have bad press from their past lurking in Google search results, and we’ve rolled up our sleeves and dug in, trying to take back ownership of their reputation by taking back ownership of their top Google results. Here is the advice that I give them:

You essentially have 2 options:

  • You can talk louder and more often than the bad news or reviews
  • You can change the story completely

Both will take time and investment (sorry). I have seen both work and can’t say which one is better, although I suspect that the “better” one has to do with how quickly you need the content removed from search results about you and how flexible your prospects and customers are.

REPUTATION MANAGEMENT OPTION ONE: TALK LOUDER AND MORE OFTEN
If you have some annoying news or reviews that aren’t budging from your Google search results, you will need to get more aggressive by talking louder and more often.

Identify the keyword that is the problem. Is it your name or your business’ name? Be certain that it’s the keywords that people are actually Googling to get to you. (If your name is Bob Smith but you have earned bunch of bad reviews about “Robert Smith” that don’t even show up when someone searches for you, then forget about trying to manage it… it’s not disrupting your sales funnel unless your contacts find it in some other way). But if it’s your name (or business name) that is causing the problem, and bad news is showing up on that word when people Google you, here’s how to talk louder and more often:

Own the word: Make sure you own the domain name of that keyword. If you can think of a few different websites, consider buying related domain names. For example, I might own AaronHoos.com, AaronHoos-publishing.com, AaronHoos-writing.com, AaronHoos-speaking.com, AaronHoos-consulting.com, etc., or AaronHoos.net, AaronHoos.org, AaronHoos.info, etc. You can’t just copy and paste the content from one site to another and you should endeavor to keep each site fresh. At the very least, start with one site that is exclusively your name or your business’ name, if at all possible.

Start a blog: Start a blog with that name in the URL. Blogger and Posterous are my favorites but there are several others. If you can manage content across all of them, then start a blog at several of them. (Make it easy on yourself by assigning a function to each blog. Maybe one blog is just a quick blog about books you’re reading and every blog post features another book. Maybe another blog is for casual posts about what’s going on in your life, and it’s tied to Flickr and Last.fm and Foursquare. Maybe another blog is your professional blog. Maybe another blog is where you post your favorite videos. Again, make sure your name is in the URLs: aaronhoos.blogspot.com and aaronhoos.posterous.com, for example.

Get social: Open a Twitter account. Use your name as the Twitter ID. Create a personal Facebook page and a business Facebook page. Change the URLs to your name. Create a LinkedIn profile and business profile (if applicable) and change the URLs to your name. Create a Foursquare page. Find other social media relevant to your niche and do the same. Get active on those sites… and own your name at each site AND make sure your privacy settings allow for being crawled by search engines and published to the web.

Post content at offsite content channels: Find 5 or more article publishing or distribution sites and get actively writing and publishing articles there. Use a combination of article distribution sites (ArticlesBase.com, Isnare.com, EzineArticles.com, etc.) and article publishing sites (Squidoo.com, HubPages.com, Suite101.com, Technorati.com, etc.)

Post news: Find an online news site that caters to your niche market and report the news in your industry or niche category.

Make your own news: Write a report – just something smallish like a 5-page PDF – and then write a series of press releases. Publish them at press release sites (and consider spending the $300+/- for a press release at PRWeb.com). Host the PDF on your site (where search engines can crawl it) but submit it to PDF search engines and ebook sites. (Scribd.com is my favorite).

Create profiles: There are several sites that allow you to create and/or manage a professional profile about yourself. They have various functions but include some of the following: GoogleProfiles, Twellow, PeoplePond, DandyID, just to name a few.

Post your resume: Create an online resume at resume sites. Depending on your industry, there might be industry-relevant sites that allow you to create a portfolio page. For a broad range of services, Guru and Elance are good examples.

And remember, the key here is to always use your name or business name (whatever the critical keyword is whose reputation you’re trying to “clean up” in Google) prominently – in the URL, the page title, subtitles, and content.

Once you’ve done all (or a majority) of these, you need to manage them: Cross link them, push RSS feeds from one to another, refresh your content, and add new content. Obviously it’s too much for anyone to do in a day or even a week, but it is manageable if you plan to write a blog every day, an article every week, a series of website refreshes every two weeks, and an update your profiles every month. Not everything has to change all the time but a good cross section of it should be refreshed regularly so that there is always something new being posted somewhere. In my opinion, there is no such thing as too much. If you can produce content – a lot of content – and that content is high quality and consistent, you will eventually claw back your reputation.

REPUTATION MANAGEMENT OPTION TWO: CHANGE THE STORY
If the above list of opportunities is too much time or effort, or if you have to move quickly and aren’t afraid of shedding a few of your prospects or clients along the way, simply change the story. Find a new, related keyword that you can use and start marketing with that one aggressively.

If you are Bob Smith and there is some bad press out there, start marketing yourself as Rob Smith, for example. If you don’t have a name you can shorten (like Aaron), switch to your initials or even a pen name or professional name. Lots of people use pen names or professional names, and not just for reputation management. If you are “Fast Web Designs,” change your name to something else and aim for another related keyword… “Quick Website Builders”.

SUMMARY AND ADDITIONAL RELATIONSHIP MANAGEMENT TIPS
The internet gives entrepreneurs an advantage and a disadvantage: The advantage is rapid deployment of marketing to quickly build and fill sales funnels with contacts. The disadvantage is rapid spread of news and reviews (which tends to more likely to be bad than good). Like any other asset, your online reputation needs to be monitored and managed carefully. And if you ever find bad news and reviews creeping onto the search results for your business, you can talk louder and more often or you can change the story.