Monthly Archives: May 2009
Worst customer service questionnaire ever
I use an online service for some communication support in my business. They’re okay. They don’t wow me but I haven’t found anything better at this point. I’ve had some minor technical issues and I’ve made some suggestions on their … Continue reading
Sales cycles and offerings
So, I’ve been working with a client on his business and he asked a very good question and my response became long winded and rambly and now I’m summarizing it here. Basically, the client is torn between two options:Offering a … Continue reading
Case study: Overbooked
The following is a case study derived from working with a client. To preserve confidentiality, I am only describing the problem and not the client. PROBLEM: Recently, a client approached me with a problem. He was overbooked. He has a … Continue reading
Press release tip
Press releases are a great way to promote your business and drive traffic to your site. They offer measurable keyword advantages when submitted online and you might even get some local coverage if submitted offline (to a local paper). But … Continue reading
Recommended reading: Good to Great
Jim Collins always delivers. Read the book and enjoy a breakthrough in your business. __________________________________________________ Read more business content by Aaron Hoos BCG on strategy: Strategic and Natural Competition New series introduction – Boston Consulting Group On Strategy Favorite video: … Continue reading
